FAQ
Frequently Asked Questions
About Our Products
What is the SkinSolutions Exfoliating Glove?
The SkinSolutions Exfoliating Glove is a handcrafted body exfoliation tool that gently removes dead skin cells using only water and friction — no chemicals or scrubs needed. It's based on a centuries-old beauty technique used across many cultures.
How do I use the Exfoliating Glove?
It's simple! (1) Soak in warm water for 15-20 minutes. (2) Put on the glove and rub your skin in firm, circular motions. (3) Watch as dead skin rolls away, then rinse and moisturize. Use 1-2 times per week for best results.
How soon will I see results?
Most customers notice visibly smoother skin after their very first use. For best results, we recommend using the glove consistently 1-2 times per week. Results may vary depending on skin type.
Is it safe for sensitive skin?
Our glove is suitable for most skin types, including sensitive skin. However, we recommend starting gently and doing a patch test on a small area first. Do not use on broken, irritated, or sunburned skin. If irritation occurs, discontinue use.
Can I use it on my face?
No. The Exfoliating Glove is designed for body use only. Facial skin is more delicate and requires gentler exfoliation methods.
How long does one glove last?
With proper care (rinse after each use, hang to dry), one glove lasts approximately 3-6 months.
What is the glove made of?
Our glove is made from natural viscose and polyester fibers. It contains no chemicals, fragrances, or synthetic additives. Learn more about our materials →
Orders & Shipping
How long does shipping take?
Standard shipping within the US takes 5-7 business days. Expedited shipping (2-3 business days) is available for $9.99. Orders are processed within 1-3 business days.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Amazon Pay, and Afterpay (buy now, pay later in 4 installments).
How does Afterpay work?
Afterpay lets you split your purchase into 4 interest-free payments. Select Afterpay at checkout, and pay 25% today. The remaining 3 payments are automatically charged every 2 weeks. No interest, no fees if you pay on time.
Do you ship internationally?
Yes, we ship to select international destinations. International shipping typically takes 10-20 business days. Rates are calculated at checkout. Customers are responsible for any customs duties or import taxes.
Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, contact us at support@skinsolutions.online within 30 days of delivery for a full refund. Read our full guarantee →
How do I request a refund?
Email us at support@skinsolutions.online with your order number. We'll send you return instructions and process your refund within 5-7 business days after receiving the return.
Do you charge a restocking fee?
No. We never charge restocking fees.
Still Have Questions?
We're here to help! Contact us at support@skinsolutions.online or call +1 (254) 744-9636.
