Privacy policy

Privacy Policy

Last updated: April 10, 2026

SkinSolutions ("we," "us," or "our") operates the website skinsolutions.online. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

Information you provide directly:

  • Name, email address, mailing address, phone number
  • Payment information (processed securely by Shopify Payments — we do not store credit card numbers)
  • Order history and product preferences
  • Communications you send to us (emails, support requests)

Information collected automatically:

  • IP address, browser type, operating system
  • Pages visited, time spent on pages, referring URLs
  • Device identifiers and cookies

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your customer service requests
  • Send promotional emails (with your consent — you can unsubscribe anytime)
  • Improve our website, products, and services
  • Prevent fraud and maintain security
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Shopify (e-commerce platform), shipping carriers (USPS, UPS, FedEx), payment processors, email marketing services — only as needed to fulfill our services to you.
  • Legal requirements: If required by law, court order, or governmental authority.

Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and cart items
  • Analyze website traffic and usage (Google Analytics)
  • Deliver targeted advertisements (Facebook Pixel)

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

Your Rights — California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request what personal information we have collected about you, including categories of data, sources, and purposes.
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You can opt out of the sale of your personal information. We do not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at support@skinsolutions.online with the subject line "CCPA Request." We will respond within 45 days.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order data is retained for a minimum of 5 years for tax and legal compliance.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing (PCI-DSS compliant via Shopify), and access controls. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

For privacy-related questions or requests: